IWARA JAMES OMINI
Executive Assistant | Administrative Operations | Virtual Assistant
Lagos, NG.About
Highly proficient and tech-savvy Executive Assistant with over 5 years of experience optimizing backend operations and administrative functions across diverse sectors including security and education. Currently enhancing strategic capabilities as an Altschool Africa Fellow in Product Management, I excel in remote collaboration, leveraging AI productivity tools and advanced organizational precision to streamline workflows and drive seamless operational efficiency.
Work
Mountain of Fire and Miracle Ministries HQ
|CCTV Operative
Lagos, Lagos State, Nigeria
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Summary
Managed comprehensive backend logs, escalations, and incident tracking, ensuring high accuracy and optimized security operations through proactive insights and internal team coordination.
Highlights
Managed backend logs, escalations, and incident tracking with 98% accuracy, ensuring precise record-keeping and rapid response to security events.
Supported remote security operations by leveraging surveillance insights to optimize workflows, enhancing operational efficiency and threat detection.
Delivered proactive reporting and facilitated seamless coordination with internal teams, improving communication and incident resolution timelines.
Cashigo International Limited
|Debt Recovery Officer
Lagos, Lagos State, Nigeria
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Summary
Orchestrated backend outreach and client follow-ups, effectively negotiating payment plans and collaborating with legal teams to achieve financial recovery goals while prioritizing customer satisfaction.
Highlights
Spearheaded backend outreach and follow-up strategies across diverse client databases, significantly improving communication and engagement rates.
Negotiated and implemented structured payment plans while diligently monitoring account statuses, contributing to successful debt recovery outcomes.
Collaborated effectively with the legal team to resolve complex cases, balancing financial recovery goals with maintaining high levels of customer satisfaction.
Community Secondary School
|Administrative Coordinator (NYSC Educator)
Ndukwa east, Delta State, Nigeria
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Summary
Coordinated academic schedules, managed interdepartmental communication, and oversaw resource distribution, improving student performance through effective planning and mentorship.
Highlights
Oversaw comprehensive academic schedules, reporting, and documentation handling, ensuring efficient administrative flow for educational programs.
Managed interdepartmental communication and optimized resource distribution, fostering collaborative environments and maximizing operational efficiency.
Improved student performance outcomes through effective planning and mentorship strategies, contributing to enhanced educational results.
Niko Secondary School
|Intern Teacher
Calabar, Cross River State, Nigeria
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Summary
Executed daily lesson plans and administrative tasks efficiently, managing classroom documentation and organizing learner data within tight schedules.
Highlights
Executed daily lesson plans and administrative tasks within tight schedules, ensuring timely and effective delivery of educational content.
Managed comprehensive classroom documentation and organized learner data, maintaining accurate records and supporting educational progress.
Education
Altschool Africa
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School of Product (Product Management)
University of Lagos
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Master of Education (M.Ed.)
Educational Psychology
Languages
English
Certificates
UNDP x MasterCard Foundation Certification – Young Africa Innovate Program
Issued By
UNDP x MasterCard Foundation
Cyber Security Level One Badge
Issued By
Cisco
Skills
Administrative & Executive Support
Calendar Coordination, Task Management, Remote Executive Support, Operations Management, Documentation, Reporting, Email Management, Process Streamlining, Follow-through, Attention to Detail, Initiative, Confidentiality.
Software & Productivity Tools
Microsoft Office, Google Workspace, Zoom, AI Productivity Tools, Digital Collaboration Systems.
Communication
Written Communication, Verbal Communication, English Fluency.
Operations Management
Backend Operations, Security Operations, Surveillance, Incident Tracking, Workflow Optimization.
Financial & Client Management
Debt Recovery, Payment Negotiation, Client Outreach, Legal Collaboration, Customer Satisfaction.
Educational Administration
Academic Administration, Interdepartmental Communication, Resource Distribution, Mentorship, Lesson Planning, Classroom Management, Data Organization.
Product Management
Product Development, Backend Tools, AI Integration.